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Airbnb Tone of Voice

 

We have many tones at Airbnb, but this one started small (one billboard) and has been gaining playful, witty, unhinged steam ever since.
It allows us to not take ourselves too seriously—this is travel after all.

 

It Started with Great Homes


CONTEXTUAL ONES WERE EVEN BETTER

Pride

January

December

POKING FUN AT S.F. TECH LINGO

(on top of our own headquarters)


AND THE VOICE CARRIES on

Footnote: Developing this voice has been one of the greatest joys of my career. Not only is it a blast to encourage writers evolve, but the meetings for it are filled with by far the most laughter. An important metric for creating good work.

 

Happy holidays!

 

The Super Bowl is in town